Apply to become a driver

To work as a driver on trips / shipments, you first send a driver application. An administrator reviews it, and once it is approved you can switch to driver mode.

Start your application

1. Open your account menu and choose My Profile.
2. In the Become a Driver block, select Apply Now.

The application opens in five steps. Everything you upload is saved straight away, so you can close it and come back later: the button then reads Continue Application, and your documents are still there.

The five steps

1. Contact — your Contact Phone (10 digits) and your CURP (18 characters). The NSS (Social Security Number) is optional.
2. ID — both sides of your INE (INE Front and INE Back) and a Proof of Address, such as a water or electricity bill no older than 3 months.
3. Vehicle — one photo of each side of your vehicle: Front, Back, Left and Right. The Vehicle Title is optional.
4. Documents — your Driver's License and your Insurance Policy. Both must be current.
5. Review — check what you entered, then select Submit Application.

Select Continue to move to the next step. You can only move on once the current step has everything it needs, and Back returns to the previous one without losing anything.

Upload a document

Select Click to upload on a field, or drag the file onto it. Under each field you see which formats it accepts and the maximum size.

• Every file can be up to 5 MB. A larger file is not uploaded, and the field tells you so straight away. Reduce the photo's size or take it again at a lower resolution.
• Photos can be PNG, JPG, WEBP, HEIC, HEIF or AVIF.
• A PDF is also accepted for the proof of address, the vehicle title, the driver's license and the insurance policy. The INE and the vehicle photos must be photos.

While a file uploads, the field shows its name and Uploading.... Once it is saved you see the whole document and a Document Uploaded label; select View document to open it full size.

For a photo that gets approved: use good light without glare, make sure every piece of text can be read, and capture the whole document without cropping it. Vehicle photos should be taken in daylight with the license plates clearly visible.

Replace or remove a document

To replace a document, upload the new file on the same field: the new one takes the place of the old one once it has been saved.

To remove one, select Remove document under it. You are asked to confirm first, because a removed document has to be uploaded again before you can submit.

After you submit

Your application shows as Application Under Review, and the button on your profile reads Application Pending. You cannot change it while it is being reviewed.

• If it is approved, you are notified and the Switch to driver mode button appears in the menu. From there you can create trips / shipments and accept requests.
• If it is rejected, your profile shows the reason. Select Edit and Resubmit, fix what was asked, and send it again with Update & submit. The documents you already uploaded are kept.